Hello, thanks for your review and for your patience. We review feedback every two weeks, and this was just flagged in our system. A couple of things I want to clarify:
Ingredients & allergens:
Our product pages include full ingredient and allergen information, this has been the case for many years now. You’re absolutely right that this information should always be clear and easy to find, and we are committed to keeping it that way. If you need help locating it on the product page, please let us know. We are always happy to help.
Size, quantity, and pricing:
The product page includes details about size, weight, quantity, and price. These chocolates are made in small batches with high-quality ingredients, and the price reflects both that process and the fact that we produce at a much smaller scale than major candy manufacturers. That said, your perspective is valid, value matters, and we want our customers to feel great about their purchase.
I’m sorry this experience wasn’t a good fit for you, and I truly appreciate you pointing out where we can continue improving. If you’d like to chat more or if there’s anything we can do to help, feel free to reach out to us at hello@barnaclefoods.com
Thank you again for taking the time to share this with us.
